Exception Management

Maintain operational alignment with Ryder and your organization as you create, update and close exception events for managing customer inquiries, operational exceptions and other cases. Through your preferred CRM or Order Management you can manage order change requests, returns disposition, appointment scheduling exceptions etc. You’ll be aligned with Ryder while using your incumbent operational tools throughout the order process.

What data or features do I have access to?

Learn more about the specification and resources by drilling into the API specification.

  • record exceptions

  • update exceptions

  • delete exceptions