General:

Ryder's Developer Portal is a comprehensive resource for developers looking to integrate Ryder's API products into their applications. It provides access to API documentation, code samples, and support resources.

To begin, head over to the 'Sign in' page and click on the 'Create an account' link at the bottom of the form. Follow the registration steps to set up your account, after which you'll gain access to a user guide customized for your role.

Most of Ryder's APIs are available for free, while others may require a subscription or pay-per-use model. If applicable, refer to the pricing section in the API's documentation for more information on specific API costs.

Ryder provides extensive documentation, code samples, and FAQs to help developers get started. If you need additional assistance, you can reach out to our developer support team via the Support page.

Yes, we provide a sandbox environment where you can test our APIs. This allows you to understand how our APIs work and assess their compatibility with your needs before making any commitment.

Technical:

Ryder's APIs are language-agnostic and can be integrated using popular programming languages such as Python, Java, C#, and more. Code samples for various languages are available in the API documentation.

The rate limit for API requests varies depending on the specific API and your subscription plan. Please refer to the API documentation for details on rate limits and how to handle rate limit errors in your application.

Ryder uses API keys for authentication and authorization. When you sign up for a developer account, you'll be provided with an API key that must be included in your API requests. Some APIs may also require additional OAuth 2.0 authentication flows.

Yes, Ryder takes API security seriously. All API requests and responses are encrypted using HTTPS, and sensitive data is never exposed in URLs or request parameters. We also recommend following best practices for securing your API keys and using secure coding practices in your applications.

Testing/Sandbox:

The sandbox environment is provided free of charge for development and testing purposes. However, there are limits on usage to prevent abuse, which are detailed in our usage policy.

The sandbox environment is designed to replicate the production environment as closely as possible. However, there are some limitations and differences which are outlined in our environment comparison documentation.

Production:

In case of an API error, refer to our troubleshooting guide for common issues and solutions. For unresolved errors, please contact our support team with the error code and details for further assistance.

If your application requires a higher rate limit, please submit a request through our customer support team. Include your current usage patterns and justification for the increase for our team to review.

We provide a dashboard for real-time monitoring of your API usage and performance metrics. Learn how to leverage these tools in our monitoring and analytics guide.